June 20, 2017

Simple SSL Certificate Creation

Posted at 11:28 pm
Resolved

Flywheel is currently experiencing issues with new Simple SSL certificate creation. This does not impact currently active certificates. We’re actively investigating the issue and will update when we have more information.

Updates

Updated on 2017-06-21 06:00 am

We’ve narrowed down the issue to a third party partner and are working on a fix to resolve the issues. We’ll update as soon as we have the fix in place!

Updated on 2017-06-21 11:00 am

We’ve deployed the fix for our Simple SSL bugs, and all is back to normal! If you continue to have issues, drop a note to our support team and they’ll investigate.

June 7, 2017

Phone support outage

Posted at 4:06 pm
Resolved

Flywheel is having some temporary service provider issues with inbound and outbound phone calls. Fret not, you’re still able to submit a ticket 24/7 or hop on a chat during support hours.

 

Updates

Updated on 2017-06-07 09:00 pm

Update: Our team will return in the AM to take your calls and return any outstanding voicemails.

June 6, 2017

Issues with Simple SSL certificate creation

Posted at 5:19 pm
Resolved

Flywheel is having some temporary issues with new Simple SSL certificate creation. Fear not, we’re working hard on getting things in working order!

Updates

Updated on 2017-06-06 06:45 pm

UPDATE: We’ve corrected the issue impacting Simple SSL certificates, and are continuing to monitor to make sure no other problems pop up! Contact our support team if you continue to have issues creating Simple SSL certificates.