We are aware of an issue impacting some US Flywheel sites. Affected sites may intermittently return a 503 status code. We are currently investigating.
We are aware of an issue impacting some US Flywheel sites. Affected sites may intermittently return a 503 status code. We are currently investigating.
Our teams are continuing to actively investigate this issue and are working towards mitigation. We greatly appreciate your patience with us!
We were able to mitigate the issue for the majority of impacted sites, but a subset of sites are still impacted. We are continuing to work to resolve the issue for the remaining sites.
We continue to work with our engineering teams to restore site service routing to the subset of sites still affected.
The Flywheel engineering team has mitigated the cause of the issue. The remaining affected site owners have been notified of further action required to fully restore site services. If you are still affected or have any questions about the next steps please do not hesitate to reach out to support.
One of Flywheel’s infrastructure providers will be performing routine maintenance to a layer of Flywheel’s Cloud Platform. Sites should experience little to no visitor interruption; however, in the event that there is an interruption, a 503 error would be returned temporarily.
This mandatory maintenance will be performed outside of business hours for the site’s hosting region beginning on 3/12 at 1 AM CDT (for some sites in the US region) and the rest on 3/17 at 6 PM CDT (for sites in all regions).
Our engineering teams have identified an issue related to retrieving backup download links. Daily backups and backup restores are unaffected. Engineering is working on a solution to restore the ability to generate a shareable HTTP download link.
Engineering has deployed a fix and download link requests are being processed.