January 14, 2019

Starting at 11am CST on Tuesday January 15th, Flywheel teams will be performing needed maintenance on the load balancing system in this data center. We do not expect any service disruptions during this scheduled event. This window will last for 6 hours and we will provide updates via this status page as necessary during the maintenance.

December 14, 2018

Support Ticket Issues

Posted at 2:51 pm
Resolved

We are currently experiencing issues with tickets being submitted through the Flywheel dashboard. We may not be able to view or respond to any tickets until the issue is resolved. Please use chat support or email [email protected] for any support issues in the meantime.
We’ll update here when we know more. Thanks!

Updates

Updated on 2018-12-14 03:40 pm

We have resolved the issues and everything is back up and working normally.

December 13, 2018

Earlier this morning the vendor that manages our Iowa DC posted a belated incident whereby a small percentage of networking traffic was unable to route appropriately.  This incident started around 6 am CST and lasted up to 8 am CST, but has since been resolved. Please let our Support teams know if you continue to experience issues.