June 24, 2019

Intermittent access to app.getflywheel.com

Posted at 4:33 pm
Resolved

Flywheel app users have reported intermittent error pages when navigating app.getflywheel.com. You may not be able to access your Flywheel sites through the Flywheel dashboard as a result.  Sites are not affected during this incident.

Our engineers are currently working on resolving this issue, and we apologize for the inconvenience!

Updates

Updated on 2019-06-24 05:15 pm

We have implemented changes to improve the performance of the Flywheel app.  Teams are continuing to engage and review the situation to provide a full resolution.

Thank you for your patience if you were affected.

Updated on 2019-06-24 06:05 pm

The intermittent errors reported for app.getflywheel.com have now been resolved. If you continue to experience any issues within the Flywheel App, please feel free to reach out to our Support team.

June 18, 2019

Intermittent access to app.getflywheel.com

Posted at 10:31 am
Resolved

Flywheel App users have reported intermittent error pages when navigating app.getflywheel.com. You may not be able to access your Flywheel sites through the Flywheel dashboard as a result.

Our engineers are currently working on resolving this issue, and we apologize for the inconvenience!

Updates

Updated on 2019-06-18 11:32 am

We are continuing our efforts to remedy the issue affecting intermittent access to app.getflywheel.com

Thank you for your continued patience if you are affected.

Updated on 2019-06-18 12:18 pm

The intermittent errors that were being reported for app.getflywheel.com should now be resolved. If you continue to experience any errors within the Flywheel App, please reach out to our Support team.

May 22, 2019

We are experiencing connectivity issues for a subset of sites hosted in the Iowa data center.

We’re actively working to resolve the issue. Bear with us; we’ll keep you posted here.

Updates

Updated on 2019-05-22 11:40 am

The issues have been resolved for impacted sites.  Flywheel teams are continuing to review impacted systems and will do so actively for a short period.  We’ll provide an update to this incident with the next 15-20 minutes for closure.

Updated on 2019-05-22 11:55 am

The connectivity issues were resolved, and all sites have been stable for a period of time!

Thank you for your patience if you were affected.

Updated on 2019-05-28 03:30 pm

We’ve finished our investigation into the service disruption that occurred.  Download this PDF for the full report.