February 26, 2021

Flywheel Cloud Maintenance

Posted at 3:02 pm
Notice

One of Flywheel’s infrastructure providers will be performing routine maintenance to a layer of Flywheel’s Cloud Platform. Sites should experience little to no visitor interruption; however, in the event that there is an interruption, a 503 error would be returned temporarily.

This mandatory maintenance will be performed outside of business hours for the sites hosting region beginning on 2/28 at 11:00 pm CST through 3/2 at 3:00 am CST.

February 24, 2021

Flywheel Cloud Maintenance

Posted at 11:34 am
Resolved

One of Flywheel’s infrastructure providers will be performing maintenance to a layer of Flywheel’s Cloud Platform. Sites should experience little to no visitor interruption; however, in the event that there is an interruption, sporadic 5xx errors may occur temporarily.


This mandatory maintenance will be performed outside of business hours for the sites hosting region beginning on 2/24 at 12:30pm CST through 2/25 7:30pm CST.

Updates

Updated on 2021-02-24 01:30 pm

Teams are investigating impact in our Australian Data Center due to the maintenance. Requests to sites may result in a 404 error for visitors. Our teams have identified the culprit and working to resolve the issue for all sites in this Australian Data Center. If you manage a site through Flywheel that is experiencing this 404 error, flushing cache from within the Flywheel Dashboard should resolve the issue. We’ll continue to provide updates with further information. Thank you for your patience while our teams work to fully resolve the issue.

Updated on 2021-02-24 02:30 pm

Thank you for your continued patience for those impacted by the issue in the Flywheel Cloud Platform Australian Data Center. Our teams continue to work on resolving the 404 errors that are returning for sites.

We’ll provide our next update at 3PM CST.

Updated on 2021-02-24 03:00 pm

The majority of sites hosted within the Australian Data Center should now be loading properly. Our Hosting Operations team continues to monitor the overall health and correct the remaining sites that may be resulting in a 404 error.

Updated on 2021-02-24 03:45 pm

Our teams have completed their efforts to correct sites from returning the 404 error. If you continue to experience any 404 errors on a site within the Flywheel Cloud Platform Australian Data Center please reach out to our Support team.

We’re canceling any further maintenance within this window until further notice.

January 12, 2021

Flywheel is currently aware of and investigating an issue where multiple customers and regions are experiencing an increased level of HTTP 5xx class errors. We’re actively working with our infrastructure provider to review these issues.

Thank you for your patience as we work toward a resolution; we’ll provide an update within the next 30 minutes.

Updates

Updated on 2021-01-12 10:15 am

Our infrastructure provider has applied a fix in an attempt to resolve the intermittent connectivity issues. We have seen positive results with this update but are still actively monitoring the situation. We’ll provide another update shortly.

Updated on 2021-01-12 10:55 am

The intermittent connectivity issues have been fully resolved! Please reach out to our Support team if you encounter any further issues.