May 22, 2019

We are experiencing connectivity issues for a subset of sites hosted in the Iowa data center.

We’re actively working to resolve the issue. Bear with us; we’ll keep you posted here.

Updates

Updated on 2019-05-22 11:40 am

The issues have been resolved for impacted sites.  Flywheel teams are continuing to review impacted systems and will do so actively for a short period.  We’ll provide an update to this incident with the next 15-20 minutes for closure.

Updated on 2019-05-22 11:55 am

The connectivity issues were resolved, and all sites have been stable for a period of time!

Thank you for your patience if you were affected.

Updated on 2019-05-28 03:30 pm

We’ve finished our investigation into the service disruption that occurred.  Download this PDF for the full report.

May 17, 2019

Flywheel App Maintenance at 1:00 am CDT

Posted at 12:47 am
Resolved

Our engineering team is actively investigating issues with delays in event processing on app.getflywheel.com. Our apologies for any delays and inconvenience. At this stage we recommend not making changes to your sites through the Flywheel dashboard, however changes directly on your sites should work as normal. As a result of this incident we need to put the Flywheel App (app.getflywheel.com) into maintenance mode. This will occur starting at 1:00 am CDT and will last up to 10 minutes. We will provide additional updates as they develop.

Updates

Updated on 2019-05-17 01:10 am

We have completed emergency maintenance for the Flywheel App.

May 15, 2019

We are seeing reports of intermittent downtime on sites hosted in the US Datacenters. We are actively working with our hardware providers to get this resolved and sites back up.

Updates

Updated on 2019-05-16 12:42 am

The issue has been resolved and all sites should be back Online now.
It’s possible that there may be some lingering after-effects, though, so if you see any issues, reach out to support and we’ll get you fixed up!
https://app.getflywheel.com/help

Updated on 2019-05-20 05:00 pm

We’ve finished our investigation into the service disruption that occurred.  Download this PDF for the full report.