March 17, 2020

Intermittent access to app.getflywheel.com

Posted at 9:45 am
Resolved

We are reviewing a series of issues with systems that support app.getflywheel.com. This would include the following:
– In-app ticket experience may be delayed; users can check their email for responses from the Flywheel Support teams instead of the app
– Local app interaction with Flywheel systems
– Installation of new certificates via our Simple SSL system

We are actively working with our vendors to resolve the underlying issues. Bear with us; we’ll keep you posted here.

Updates

Updated on 2020-03-17 10:30 am

We’ve made a series of changes and are seeing positive results; the issues with underlying systems that were reported for app.getflywheel.com are coming down.  We will continue to monitor the situation and provide a final update shortly.

Updated on 2020-03-17 10:45 am

The incident is now resolved. If you continue to experience any issues please reach out to our Support team.

March 16, 2020

Intermittent access to app.getflywheel.com

Posted at 2:59 pm
Resolved

Flywheel app users have reported intermittent issues when navigating app.getflywheel.com. Sites are not affected during this incident. Our engineers are currently working with appropriate vendors and personnel to resolve this issue, and we apologize for the inconvenience!

Updates

Updated on 2020-03-16 03:20 pm

The intermittent errors that were being reported for app.getflywheel.com are coming down for the majority of users.  We will continue to monitor the situation and provide a final update shortly.

Updated on 2020-03-16 03:45 pm

The incident is now resolved. If you continue to experience any issues please reach out to our Support team.

February 19, 2020

Flywheel App Maintenance at 4:30 pm CST

Posted at 4:01 pm
Notice

Flywheel teams have identified the need for emergency maintenance on app.getflywheel.com. Forced disconnects may occur for a small subset of users during this timeframe while general interaction with the app is expected to continue as normal.  This maintenance will not affect the uptime of any hosted sites and changes directly on your sites should work as normal. This will occur starting at 4:30 pm CST and will last up to 60 minutes. We will provide additional updates as they develop.

Updates

Updated on 2020-02-19 04:30 pm

Maintenance has started.

Updated on 2020-02-19 05:10 pm

We have completed emergency maintenance for the Flywheel App.