February 12, 2024

Backup Download Link issue

Posted at 10:01 am
Resolved

Our engineering teams have identified an issue related to retrieving backup download links. Daily backups and backup restores are unaffected. Engineering is working on a solution to restore the ability to generate a shareable HTTP download link.

Updates

Updated on 2024-02-13 04:30 pm

Engineering has deployed a fix and download link requests are being processed.

December 1, 2023

Flywheel Cloud Maintenance

Posted at 10:24 am
Resolved

One of Flywheel’s infrastructure providers will be performing routine maintenance to a layer of Flywheel’s Cloud Platform. Sites should experience little to no visitor interruption; however, in the event that there is an interruption, a 503 error would be returned temporarily.

This mandatory maintenance will be performed outside of business hours for the sites hosting region beginning on 12/3 at 6pm CST through 12/5 6am CDT.

November 8, 2023

Connectivity Issues to app.getflywheel.com

Posted at 9:49 am
Resolved

We are actively investigating issues with connectivity to app.getflywheel.com.

Stay tuned and thank you for your patience.

Updates

Updated on 2023-11-08 09:55 am

The connectivity issues reported for app.getflywheel.com have now been resolved and were found to be related to a DNS resolution delay impacting a third party provider. If you continue to experience any issues with the Flywheel App, please feel free to reach out to our Support team.